ABOUT US

Present Shack Echuca has a huge range of gifts for every occasion. We stock novelty, birthday, birth, anniversary, wedding, fun and comedic joke gifts for everyone and anyone.

Returns Policy:
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@presentshack.com.au

Shipping Policy: We fulfil our orders ASAP. Once paid for, goods should be received within 14 days unless notified of otherwise.